Terms of Service

Last updated: May 1, 2025

Welcome to TwisterIQ (the “Website”), a digital property of TwisterIQ LLC, doing business as TwisterIQ and TwisterCRM (“Company”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your use of our websites, CRM tools, products, and services (“Services”).

1. ACCEPTANCE OF TERMS

By using our Services, you agree to these Terms on behalf of yourself or the entity you represent. If you do not agree, do not use our Services.

2. CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services after changes constitutes your agreement to the revised Terms.

3. YOUR ACCOUNT

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

4. PAYMENTS & SUBSCRIPTIONS

Subscriptions renew automatically unless canceled. You agree to pay all applicable fees. Subscription fees are non-refundable unless otherwise stated in our Refund Policy.

5. CRM & WHITE-LABEL SERVICES

TwisterCRM is a white-labeled CRM platform built for professional use. You agree not to misuse the system for spam, illegal activity, or in violation of carrier or regulatory rules.

6. INTELLECTUAL PROPERTY

All content, branding, and software are owned by TwisterIQ LLC or its licensors. You may not copy, reproduce, or reverse-engineer any part of the platform.

7. USER-GENERATED CONTENT

You retain ownership of your submitted content but grant us the right to use it for service delivery and support. You are responsible for ensuring it complies with applicable laws.

8. SERVICE LIMITATIONS

We are not liable for delays or service interruptions. We may suspend or terminate access to accounts in violation of these Terms.

9. PRIVACY

Our data practices are explained in our Privacy Policy. By using the Services, you consent to the handling of your data as described therein.

10. SMS AND TEXT MESSAGING SERVICES

10.1. Compliance with Regulations

You agree to comply with all telecommunications laws and carrier rules. This includes obtaining proper consent before sending any text messages and honoring all opt-out requests.

10.2. Required Consent Language

You must disclose the nature, frequency, and opt-out instructions clearly when collecting mobile numbers.

10.3. Prohibited Messaging Practices

You may not use our SMS features to:

(a) Message contacts without explicit consent

(b) Violate TCPA, CAN-SPAM, or other regulations

(c) Send inappropriate or illegal content

(d) Contact users who have opted out

(e) Send texts at inappropriate times

10.4. Data Privacy for Text Messaging

(a) No mobile information will be shared for marketing/promotional purposes

(b) Opt-in data and consent will not be shared outside of service providers

(c) SMS data is subject to our Privacy Policy

10.5. Opt-Out Management

You must agree to:

(a) Honor opt-outs immediately and permanently

(b) Refrain from contacting opted-out individuals without renewed consent

(c) Accept that TwisterIQ may enforce opt-out compliance across all users

11. TERMINATION

You may cancel at any time. We reserve the right to suspend or terminate accounts for violations. Refunds, if any, are governed by our Refund Policy.

12. GOVERNING LAW

These Terms are governed by the laws of Arizona. Disputes shall be handled in Maricopa County, AZ.

13. CONTACT US

TwisterIQ LLC
Phone: 888-344-8684
Email: [email protected]

TwisterIQ LLC operates under the names TwisterIQ and TwisterCRM.
This Terms of Service applies to all related services, products, and digital platforms under these brands.

TwisterIQ LLC © 2025 | All Rights Reserved